01
Product design
Eliminating Orientation Call
Organization
Year
2025–2026
Role
/eliminating-orientation-call
Reclaimed 1,720+ hours by automating orientation calls into a self-serve enrollment flow.
Converted orientation calls into a self-serve enrollment experience, reducing 5,161 calls and reclaiming 1,720+ coach hours.
Original project: https://hardikkumar.me/orientation-call-automation
09:415G